Millennials. Brands. Trust. Three things that seemingly go together, yet each one has its own origin story. Exploring each one is the task at hand for the next month and a half as we prepare for the Relate Live New York City conference on October 22-23. How we fit these massive topics all into a 45 minute presentation, giving each one its own stage time, while connecting the dots, threading the narrative through all of them to come away with useful insights and nuggets of knowledge for conference goers will be our challenge.
It just takes one more push and your emotions get the best of you and you become the poster child for one of those Snicker commercials. However, on the other side the person who has ‘pushed your buttons’ is actually confused about what you got so agitated about. In many of these scenarios it has little to do with the topic they brought up. Instead it was a physiological response on your end. Use H.A.L.T. to see where your energy level and if you're primed for a fight ahead of time.
Do you remember in the movie Office Space when Tom talks about his great ‘million dollar’ idea called the “Jump To Conclusions Mat?” According to Tom, “It would be this mat that you would put on the floor and would have different CONCLUSIONS written on it that you could JUMP TO.”
Not a great idea, like his friends pointed out in the movie, but it also isn’t a great idea for us to jump to conclusions in real life as well. When we jump to conclusions in conflict we are putting “2 plus 2 together to make 5” which is never good math and leads to mistrust, communication issues and deeper conflict.