conflict

I'm not always the best at being assertive, here are 7 Steps I learned to become more assertive

I'm not always the best at being assertive, here are 7 Steps I learned to become more assertive

I have to be honest, and you may not believe me, but this is one of the hardest skills I am in the works of learning.  Perhaps it's my 8-person family, puritan upbringing, and as a middle child I just went along with what the group wanted, but assertiveness has never been a strength of mine.  I believe in a give, give, give, ask method of forward movement (in marketing, sales, strategy, people, etc.), however sometimes I recognize the ask has to come a little bit sooner.   Assertiveness is not being tough or arrogant.  It’s actually a very humble and thoughtful dance.  It is recognizing that we have value and we sometimes need to put up boundaries for others to recognize our value.  

The Millennial Gen-X Challenge: Driving The Future of the Organization, Together

The Millennial Gen-X Challenge: Driving The Future of the Organization, Together

In this post-recession business world, we need to prepare our organizations for a huge transfer of leadership and knowledge to new leaders that are ready and competent to close the gap.  The looming issue for our workforce and our organizations is that Gen-X and Millennials don’t like each other quite frankly.

Millennials, Remember to H.A.L.T. Before Your Next Fight

Millennials, Remember to H.A.L.T. Before Your Next Fight

It just takes one more push and your emotions get the best of you and you become the poster child for one of those Snicker commercials.  However, on the other side the person who has ‘pushed your buttons’ is actually confused about what you got so agitated about.  In many of these scenarios it has little to do with the topic they brought up.  Instead it was a physiological response on your end. Use H.A.L.T. to see where your energy level and if you're primed for a fight ahead of time.

Refuse to Walk by Shoddy Millennial Behavior Again

Refuse to Walk by Shoddy Millennial Behavior Again

I had an opportunity - yes let’s call it opportunity - to callout poor Millennial behavior recently.   The behavior was around providing me with what I had previously asked for on time and in the form I needed it.  I had asked for it twice and now I was waiting.  At the point that we were clearly beyond the polite lateness stage (this was one of my first interactions with the individual) and we began spiraling into the realm of rude lateness, I had a choice to make – keep going as if everything was normal (and keep waiting), or put a stop to the behavior in its tracks.

Millennials! Stop Playing The ‘Jump to Conclusions Mat’ In Your Relationships!

Millennials! Stop Playing The ‘Jump to Conclusions Mat’ In Your Relationships!

Do you remember in the movie Office Space when Tom talks about his great ‘million dollar’ idea called the “Jump To Conclusions Mat?”  According to Tom, “It would be this mat that you would put on the floor and would have different CONCLUSIONS written on it that you could JUMP TO.”

Not a great idea, like his friends pointed out in the movie, but it also isn’t a great idea for us to jump to conclusions in real life as well.  When we jump to conclusions in conflict we are putting “2 plus 2 together to make 5” which is never good math and leads to mistrust, communication issues and deeper conflict. 

Millennial Conflict: Texting Our Way to Resolution

Millennial Conflict: Texting Our Way to Resolution

In a world where we are often encouraged to speak face-to-face to people, that style may be too much of an “in your face” method for Millennials.  Are we evolving into a society that can solve some of its conflicts through texting? We, as a society, may have to swallow a tough pill: the landscape of all things in human behavior and development is changing because of technology and we may have to adapt to that.