In the past year I have seen growing discontent with the focus on generations either in media, training or general discussions. “Why do we talk so much about the generations, especially the Millennials,” many people have begun to ask. Or I’ve heard, “This is a sham, another way to put complex people into simplified boxes.” I can’t say I completely disagree with these arguments. People are amazingly complex with many beliefs, different personalities and various values.
I had an opportunity - yes let’s call it opportunity - to callout poor Millennial behavior recently. The behavior was around providing me with what I had previously asked for on time and in the form I needed it. I had asked for it twice and now I was waiting. At the point that we were clearly beyond the polite lateness stage (this was one of my first interactions with the individual) and we began spiraling into the realm of rude lateness, I had a choice to make – keep going as if everything was normal (and keep waiting), or put a stop to the behavior in its tracks.