Matt Harrington, author, speaker and trainer on workplace generations will be a featured speaker at Zendesk's Relate Live NYC conference on October 23-24, 2017. The conference will be held at the Metropolitan Pavilion in New York City. Harrington will speak on how the best brands build trust and credibility with the Millennial generation (1980-2001).
There are always three things going on in any transaction or more importantly group/team/department/company: tasks, processes, and relationships. You can imagine that most of us focus a majority of our time on tasks (60%), A good organization focuses some of their energy on good processes (30%). This leaves about 10% just to focus on relationships which is actually the hardest and perhaps the most important thing to focus on as companies can always make a new machine, a new process, more tasks, but it's culture and people make up the differential factor between a good company and a great company.
Matt will shed light on some new and innovative ways to build a strong workforce for the future on September 9, 2016, from 9 am to 12 pm at the Western Carolina University at Biltmore Park in Asheville. For more information, or to register visit www.pdp.edu, or call 828-227-7397. Seats are limited and there is an early-bird registration discount through August 1, 2016.
So often we move right to empowerment of employees, when we really be thinking about how do we carefully hand over duties and responsibilities at a healthy rate (much like handing over the keys to a new driver). Matt Harrington, generations specialist, talks in this video about the right and wrong way to empower the Millennial generation
The workplace is needing to reimagine their organizational culture as the Millennial generation come with different expectations, approaches and lifestyles then previous generations. Learn from generations specialist Matt Harrington about 3 areas to focus on when looking for the right cultural fit for your Millennial workers.
Today we have special guest Bruce Tulgan, bestselling author of It's Okay to Be the Boss, Not Everyone Gets a Trophy and his most recent book, Bridging the Soft Skills Gap, joining us for our 20th episode. Bruce is internationally recognized as the leading expert on young people in the workplace and one of the leading experts on leadership and management. Bruce has worked with tens of thousands of leaders and managers in hundreds of organizations ranging from Aetna to Wal-Mart; from the Army to the YMCA. Bruce was named by Management Today as one of the few contemporary figures to stand out as a “management guru.” Bruce also lectures at the Yale Graduate School of Management and writes articles for many different associations including TRAINING magazine and the Huffington Post. Before founding his company, RainmakerThinking in 1993, Bruce practiced law at the Wall Street firm of Carter, Ledyard & Milburn.